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As you probably know, many e-mails get caught by SPAM filters to block unwanted e-mail. Sometimes, however, these programs block e-mail you want to get.

To Ensure You Are Receiving Your Emails Do The Following:

Be sure to add our email address to your email white list to ensure the best chance of receiving our content and updates. A whitelist is a list of accepted items or persons in a set…. a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

White-list us now, before your delivery is interrupted.

Below are instructions for some of the more popular email systems. If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.

Instructions for Gmail, Yahoo, MAC mail, and MS Outlook below. If you need other instructions please let me know at dcallahan@askdrcallahan.com.


1. In your inbox, locate an email from dcallahan@askdrcallahan.com (ex. your welcome mail for the download or product).
2. Drag this email to the “primary” tab of your inbox.

3. You’ll see that our emails will go to your primary folder in the future!


Yahoo! Mail

When opening an email message, a “+” symbol should display next to From: and the sender’s name. Select this and an “Add to contacts” pop-up should appear. Select “Save”:



Mac Mail

Select “Mail” and “Preferences” from the top menu.


In the “Preferences” window, click the “Rules” icon.
Click the “Add Rule” button.

In the “Rules” window, type a name for your rule in the “Description” field.
Use the following settings: “If any of the following conditions are met: From Contains.”
Type the sender’s email address in the text field beside “Contains.”

Select “Move Message” and “Inbox” from the drop-down menus.Click “Ok” to save the rule.


Outlook 2003 & Later

Right-click on the message in your inbox.
Select “Junk E-mail” from the menu.
Click “Add Sender to Safe Senders List.”