Every now and then we have customers who have a bad DVD or one that is missing. How frustrating – right as you are ready to start and have energy, the key ingredient is missing. ARGH!!!
Here is what you need to do!
First, let us know. Send an email to us at firstname.lastname@example.org and tell us which disk is missing or defective (Ex. Geometry 3.1-5.4) and your name, address, and phone number. I know we probably have your address – but just in case. (You have moved. Or we may have lost all of our data due to an alien invasion – not that we have those often.) We will ship you a new disk.
Second, get started. I know your student might have been hoping for a moment of delay, but you can come to the rescue with the online videos!